Operations & Maintenance

Better facility management with mobile and BIM.


Always have access to your work orders at your fingertips.

Work orders with BIM

Use BIM and drawings for work orders, assets and planned maintenance.

Asset maintenance

BIM assets with manuals, photos, planned maintenance, product information, etc.

Supplier portal

Send work orders directly to your suppliers in Dalux. Full digital and mobile workflow from reporter to supplier.

"We tested several options, but Dalux is the solution with the highest user-friendliness while providing all the functionalities. The choice was simple then. From the first presentation, it was clear that this was a system that worked perfectly with our needs. Our tenants can easily report bugs/deficiencies so we can quickly respond to and pass on to craftsmen, so the entire process becomes as fast as possible and no tickets/tasks are lost."
Peter Halden
IT, Koncenton A/S
Dalux BIM and CMMS mobile app

BIM and Mobile CMMS

Your FM service personnel can work remotely with access to all the information they need in the field through their mobile device. Access work orders, assets, planned maintenance and documentation on the go. See all information through 2D drawings and 3D BIM.

Dalux BIM and CMMS mobile app

Asset maintenance

All information you need for maintaining your assets is available on mobile – work orders, planned maintenance, asset information, BIM-models, drawings, manuals, photos and much more.

Work orders

Set up KPIs and manage all work orders. Emergency and preventive FM work orders can be handled on-site with your mobile device with information from CAD and BIM.  Use the app to send tasks to an external provider. The user-friendly interface makes it easy to navigate and implement smoothly.

Supplier portal

Suppliers get their own portal where they can internally manage work orders. Communication regarding work orders are logged through e-mail or directly in the portal.

Dalux FM HelpDesk infographic

HelpDesk ticket

A typical flow of a work order in Dalux FM starts with a HelpDesk ticket, which is sent to the supplier and finally approved by the FM team. This process can be implemented with the integration of our Operations and Maintenance and HelpDesk tools.

Dalux FM


After a thorough market analysis and evaluation of the number of IT suppliers, Koncenton A/S chooses Dalux. Koncenton A/S is experiencing strong growth in the

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