User-friendly HelpDesk reporting. Raise the service level for employees. Easy to implement.
Use QR codes for more precise reportings and track the history of your assets.
Mobile and web
With a GPS based app and web form, it is easy for the user to report and add pictures.
The user is always updated with the status of their ticket. E-mail integration makes communication easy. Everything is logged on the assignment.
The mobile HelpDesk app makes it easy for the user to report tickets and create work orders and include pictures as necessary. User-friendly and easy to implement.
The web HelpDesk makes it easy for users to report directly from the browser. Users are automatically notified with custom messages when there is an update to their tciket, increasing visibility.
The web HelpDesk makes it easy for users to report directly from the browser. Users are automatically notified with custom messages when there is an update to their ticket, increasing visibility.
Depending on location and topic, HelpDesk tickets are sorted and assigned to the appropriate responsible.
Easy reporting and handling of work orders. Everything is mobile, from HelpDesk ticket to approval of external work.
Modules – Scale the system for your organisation
Feel free to contact us, if you want to know more about the possibilities with DaluxFM or if you want to have a demo of DaluxFM.