HELPDESK

User-friendly helpdesk reporting
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User-Friendly

User-friendly HelpDesk reporting. Raise the service level for employees. Easy to implement.

QR Codes

Use QR codes for more precise reportings and track the history of your assets.

Mobile and web

With a GPS based app and web form, it is easy for the user to report and add pictures.

Notifications

The user is always updated with the status of their report. E-mail integration makes communication easy.  Everything is logged on the assignment.

Mobile HelpDesk

The mobile HelpDesk app makes it easy for the user to report tasks and work orders and include pictures as necessary. User friendly and easy to implement.

Computer users

The web HelpDesk makes it easy for users to report directly from the browser. Users are automatically notified with custom messages when there is an update to their report increasing visibility.

Automation

Depending on location and topic, HelpDesk report gets sorted and assigned to the appropriate responsible.

Easy reporting and handling of tasks. Everything mobile from HelpDesk ticket to approval of external work.

Modules – Scale the system for your organisation

The Nordic’s most used FM system

Try DaluxFM!

Feel free to contact us, if you want to know more about the possibilities with DaluxFM or if you want to have a demo of DaluxFM.


CONTACT US

Contact

info@dalux.com
DK: +45 53 72 73 00
DACH: +43 720 881466
LT: +370 5 214 1412
NO: +47 23 96 00 95
SE: +46 40 66 88 747
UK: +44 20 3868 7120
NL: +31 20 80 88 290
CZ: +420 22 888 5172
SL: +386 (0)1 600 8616
FR: +33 1 86 65 99 00