Mobile and web
User friendly and easy to implement. The mobile HelpDesk app makes it easy for the user to report information. The user can upload pictures which can say a lot about the task.
The web HelpDesk makes it easy for users to report directly from the browser. The users are automatically notified with customized messages when something new happens to their report, keeping them updated.
Depending on location and topic, the correct responsible is assigned the HelpDesk report.