Always have access to your work orders at your fingertips.
Work orders with BIM
Use BIM and drawings for work orders, assets and planned maintenance.
BIM assets with manuals, photos, planned maintenance, product information, etc.
Send work orders directly to your suppliers in Dalux. Full digital and mobile workflow from reporter to supplier.
BIM and Mobile CMMS
Your FM service personnel can work remotely with access to all the information they need in the field through their mobile device. Access work orders, assets, planned maintenance and documentation on the go. See all information through 2D drawings and 3D BIM.
Set up KPIs and manage all work orders. Emergency and preventive FM work orders can be handled on-site with your mobile device with information from CAD and BIM. Use the app to send tasks to an external provider. The user-friendly interface makes it easy to navigate and implement smoothly.
Suppliers get their own portal where they can internally manage work orders. Communication regarding work orders are logged through e-mail or directly in the portal.
A typical flow of a work order in DaluxFM starts with a HelpDesk ticket, which is sent to the supplier, and finally approved by the FM team. This process can be implemented with the integration of our Operations and Maintenance and HelpDesk tools.
To learn more about DaluxFM HelpDesk, click the button below.
We tested several options, but Dalux is the solution with the highest user-friendliness while providing all the functionalities. The choice was simple then. From the first presentation, it was clear that this was a system that worked perfectly with our needs. Our tenants can easily report bugs/deficiencies so we can quickly respond to and pass on to craftsmen, so the entire process becomes as fast as possible and no tickets/tasks are lost.
Peter Halden, IT, Koncenton A/S
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