HELPDESK

 

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User-Friendly

User-friendly helpdesk reporting. Raise the service level for employees. Easy to implement.

QR-Codes

Use QR-Codes if you want more precise reportings and track the history of your asset.

Mobile and web

With a GPS based dedicated app and web form it is easy for the user to report including pictures.

Notifications

The user is always updated regarding the status of their report. E-mail integration makes communication easy on the report and everything is logged on the assignment.

Mobile helpdesk

The mobile Helpdesk app makes it easy for the user to report to the helpdesk. User friendly and easy to implement. The user can upload pictures which sometimes says a lot about the task.

Computer users

The web helpdesk makes it easy for users to report directly from the browser. The users are automatically notified with customized messages when something new happens to their reporting, keeping them updated.

Automation

Depending on location and fast topic, the correct responsible is assigned the helpdesk report.

Easy reporting and handling of tasks. Everything mobile from helpdesk ticket to approval of external work

Want to know more?

If you want to know more, don’t hesitate to contact us! We will get back to you shortly.


Modules – Scale the system for your organisation

Portfolio

 

Space Management

 

Lease Management

 

Work Orders

 

Supplier Portal

 

Energy

 

Helpdesk

 

Documentation

 

Contingency Plans

 

Assets

 

Budget

 

Denmarks most used FM-system

Try DaluxFM!

Feel free to contact us, if you want to know more about the possibilities with DaluxFM or if you want to have a demo of DaluxFM.